Telephone Outreach is Still a Necessity in Today’s Business World.
Using the telephone for business has never gone by the wayside. It may have been supplanted in favor of quicker and easier methods of communication such as email, text messages and social media. Through the years, the telephone has evolved technologically but has...
Business Partnering Improves Total Quality and Establishes Mutually Beneficial Relationships
We are constantly surrounded by “partnership” opportunities. Consider how your partnerships and strategic alliances can add an aspect of quality to your business. Businesses that are seeking mutually beneficial relationships in the local business community can...
Generation to Generation
It is a great time to be in the workforce. For the first time a modern history, there are four generations working side by side. Throughout my working career, I have gained wisdom and experience from my multi-generational counterparts. As a late-bloomer, baby-boomer...
Thank You For Calling!
Throughout my working career, I was always the “telephone superstar” at many offices where I was employed. I was frequently complimented by managers and customers for my courtesy and professionalism over the phone. Telephone Etiquette was an extension of Social...