Generation to Generation

Generation to Generation

It is a great time to be in the workforce.  For the first time a modern history, there are four generations working side by side. Throughout my working career, I have gained wisdom and experience from my multi-generational counterparts.  As a late-bloomer, baby-boomer...
Thank You For Calling!

Thank You For Calling!

Throughout my working career, I was always the “telephone superstar” at many offices where I was employed. I was frequently complimented by managers and customers for my courtesy and professionalism over the phone.  Telephone Etiquette was an extension of Social...

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